Trust And Safety

Trust And Safety:

The Guest-Host-Wolfstake Events and Vacation Homes relationship is based on trust and safety. Whether as a host or as a guest, you may have concerns regarding reliability and authenticity of the other party. Read on to learn how Wolfstake Events and Vacation Homes creates a safe environment for PrivateVillas/ Farmhouses/ Hotels/Resorts and their guests, so they can stop worrying and start making new connections, across the globe.

At Wolfstake Events and Vacation Homes, safety and trust of our host and guest community is the top most priority. We want you to enjoy every bit of your booking and stay experience with us.

1. Before you Book and Event or PrivateVillas/ Farmhouses/ Hotels/ Resorts

User Verification

All Hosts and Guests on our site are verified through a host of procedures. A few of them have been outlined below:

• We allow our hosts and guests to verify their email addresses online, as well as verify their mobile numbers using online verification methods such as OTP and email verification.
• Our featured hosts are personally visited and verified by our verification staff. They ensure the correct geo-codes are captured, pictures taken/ verified and amenities and description checked prior to according them the status of ‘featured host’. This is done on a best-effort basis and does not offer a guarantee from SaffronStays.
• Social Media – In today’s connected world, this is an important way to make sure their SaffronStays profile is genuine.

Trust Meter, Ratings and Reviews

Don’t take our word for it, read up on what other users say. Wolfstake Events and Vacation Homes  encourages Guests to write up their stay experience. From others’ experiences, a Guest can gauge the standards of a Host. Both Guests and Hosts can also rate each other after the stay has been completed. A user’s “Trust Meter” Score is based on this rating and will give you the comfort you need whether you are travelling or hosting. Apart from a user’s Trust Meter, every Listing on SaffronStays is additionally rated through location, accuracy, safety and cleanliness.

Guest Responsibility

No one wants an unruly guest in their house. Wolfstake Events and Vacation Homes aims to maintain high standards for our Guests through the Guest Responsibility policy. Every Guest is expected to adhere to the Host’s house rules and maintain cleanliness of the place.

Customer Support

Wherever you are, we’re just a call or email away. Don’t hesitate to call if you have any issues or complaints and we’ll get back to you.